E-SHOP
How can I place an order on the site?
You can place an order by browsing our e-shop, adding the desired products to your basket, then proceeding to payment via our secure system.
What are the forms of payment accepted ?
We accept payments by credit card (Visa, MasterCard, etc.)
What are the delivery times ?
Delivery times vary depending on your location. In France, delivery generally takes 3 to 5 working days. In Algeria, delivery may take 7 to 10 working days.
Can I return a product?
Yes, you can return an unused product within 14 days of receipt. Please see our returns policy for more information.
RESERVATIONS
How can I book a treatment online?
To book a treatment, go to the “Reservations” section of our site, select the treatment you want, then choose the date and time that suits you.
Do I have to pay in advance for my reservation?
Yes, we require advance payment to secure your reservation. You can pay online when booking.
Can I cancel or change my reservation?
Yes, you can cancel or modify your reservation up to 48 hours before the scheduled time. After this period, cancellation fees may apply.
What are your opening hours ?
🇫🇷 1 Rte de Saint-Leu, 95600 Eaubonne
Monday: 10:00 a.m. - 6:30 p.m.
Tuesday: 10:00 a.m. - 6:30 p.m.
Thursday: 10:00 a.m. - 6:30 p.m.
Friday: 10:00 a.m. - 6:30 p.m.
Saturday: 10:00 a.m. - 6:30 p.m.
🇩🇿 113 Rue Asselah Hocine, Algiers Center 16000, Algeria.
Tuesday - Sunday: 9:00 a.m. - 6:00 p.m.
TRAINING
What types of training do you offer?
We offer specialist training in the following areas:
- Freckles and Moles : Learn how to create and beautify freckles and moles in a natural and aesthetic way.
- Candy Lips : Training on the semi-permanent makeup technique for colored, luscious and well-defined lips, offering a soft and sweet effect.
How can I register for training?
To register, please complete the registration form available on our site or contact us directly by telephone or e-mail.
Where do the trainings take place?
Our training is provided in our institutes in France and Algeria. Please check the details of each training for the exact location.
What are the prerequisites for participating in training?
Prerequisites vary depending on the training. Some courses require prior experience, while others are open to beginners. Please see the description of each course for more information.
Do I receive a certificate at the end of the training?
Yes, a certificate of competence is issued at the end of each training course, attesting to your participation and the skills acquired.